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As a small business owner in Surat, choosing the right CRM software can be a crucial decision towards the growth of your business. Here are some factors to consider when choosing the best CRM software for your small business in Surat:

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Ease of Use

Consider a user-friendly CRM system that doesn't require steep learning curves



Choose a software that enables customization to meet your business needs



Factor in the cost of the CRM software and make sure it fits within your budget



Select the software that supports integration with other business tools, including email, WhatsApp and LinkedIn



Look for a CRM that integrates all the necessary features such as contact management, marketing automation, and sales pipeline management


Customer Support

Look for a CRM provider that offers reliable customer support, including training, troubleshooting, and onboarding


Understanding the Need for CRM Software

With the growing competition in Surat, businesses need to provide excellent customer service and build strong relationships with their customers to stay ahead in the market

Managing customer data manually can be time-consuming and prone to errors

CRM software helps businesses to streamline their sales, marketing, and customer service processes, making them more effective and efficient

It provides real-time data to track sales pipeline, lead management, and customer feedback, enabling businesses to make informed decisions and improve their operations

CRM software also provides insights into customer behavior, allowing businesses to personalize and tailor their services to meet the unique needs of their customers

Choosing the Right CRM Software in Surat

Easy to use and intuitive interface that requires minimal training

Affordability and value for the price

Strong data security and privacy measures

Availability of a free trial to test the software before committing to a paid subscription

Customizable features that fit your specific business needs

Integration with other software solutions such as email marketing, finance, and social media management

24/7 customer support to address any concerns or issues

Positive reviews and ratings from other businesses in Surat and beyond

Top CRM Software Options for Small Businesses in Surat

SaleszShark is a powerful and affordable CRM software option for small businesses in Surat. It offers features such as lead management, sales automation, email marketing, and social media integration. SaleszShark's AI-powered tools provide accurate lead scoring and engage with customers through personalized interactions.

The software also enables real-time collaboration, project management, and task assignment among the team members. With SaleszShark, small businesses in Surat can manage their customer relationships efficiently, streamline operations, and grow their business. Pricing plans are available to fit the needs and budget of different business sizes


Best Features of CRM Software


Contact Management

CRM software enables businesses to manage customer information in one place, including contact details, interactions, and purchase history


Analytics and Reporting

CRM software provides insights into important performance metrics, such as conversion rates, deal pipeline, and revenue, allowing businesses to make data-driven decisions


Mobile App

Allows you to access CRM data on a mobile device, which provides convenience, flexibility, and ease of use


Lead Management

It allows businesses to track and manage leads throughout the sales funnel, and provides tools to nurture leads into customers


Sales Automation

CRM software automates time-consuming tasks, such as data entry, email follow-ups, and appointment scheduling, freeing up sales reps for more productive work


Customer Service

CRM software allows businesses to manage customer inquiries and service requests. It tracks and manages tickets, emails, and chats in one place, providing agents access to customer data and interactions history, allowing them to provide personalized service

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The top stories, according to our clients!


Using SalezShark Connect+ as our campaign platform was a game-changer for us. With SalezShark’s' user-friendly interface and powerful features, we saw a remarkable increase in our campaign's reach and engagement. It allowed us to target the right audience effectively, resulting in a 30% boost in lead generation and a 20% increase in conversion rates.

Chayanika Bhattacharya

Co-Founder -


We were facing several challenges in our marketing efforts, from acquiring a targeted industry-specific database to finding a user-friendly email marketing solution. SalezShark stepped in as the solution to all these challenges, providing us with the tools and expertise needed to streamline our sales and marketing endeavours.

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I have had exceptional service from SalezShark Connect after struggling with the complex & expensive marketing tool for 10 months. I have experienced handhold support at every step of my usage journey. I would highly recommend them to everyone.

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Legal Services


SalezShark Connect is intuitive to use, and well laid out. Their support system is available 24/7 on mail, calls & chat. The easy accessibility of tracking engaged visitors, new leads and clients is a blessing for us to serve our customers more efficiently.

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Travel & Tourism


The tool is indeed simplest and fabulous to use. It makes our communication look professional and at the same time provides detailed analysis and reports that assist us in tracking the engagement.

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We really appreciate the contribution of SalezShark Connect in helping us to become ‘automated’ in our marketing initiatives. The workflow automations are well-versed and replaced my 5 other existing tools for being connected with both customers and new leads.


Real Estate Company