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Through customer relationship management (CRM) systems have successfully stood the test of time to date, they are still in need of a makeover. In this “decade of the customer”, the very concept of free CRM software for small business India witnessed a sweeping change, with new technologies driving the software forward.

Being one of the top CRM companies in India and a leading provider of sales & marketing solutions to small and medium sized businesses, SalezShark is one of the best CRM software companies in India equipped with sales and marketing automation features for maximum productivity. It helps in improving customer experience by bringing in speed and efficiency through automating all aspects of lead management, sales management, contact management, analytics & reporting.

CRM software trend in Indian market

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Source: Gartner & GlobalData

According to Gartner, the CRM software Indian market is reported to stand at $462.7 million, with an annual growth rate of 20.5%. A new report by data and analyst firm GlobalData further suggests that the overall spending on best CRM in India is likely to reach about $2.3bn in 2023. Since 2020, Indian businesses that are using free CRM software for small business India for more than a decade, have started embracing new technologies such as artificial intelligence (AI) and machine learning (ML) that are opening exciting avenues for businesses across size and verticals. The CRM for small business India has been proving the most powerful tool for many businessmen.

What makes SalezShark CRM software in India right for Indian businesses?

This feature of SalezShark CRM tools in India enables you to segregate your contact list into groups based on particular characteristics; such practice will help you to cater to customer experience better and offer personalized services. Critical customer data will strengthen your marketing strategies when you communicate about new launches/product updates/feature release and more. Do you know what is the current CRM software price in India?

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The process of lead management lets you identify the quality leads received from website, landing pages, ads, telephone, chat and more. This means you can pick relevant opportunities from potential customers who are most likely to convert. Then, follow-up and little nurturing goes a long way that can lead to sales and thereby improving your ROI. On the basis of demographics, customer history, buying behavior and more, the best leads are decided to take ahead with.

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SalezShark CRM solutions India offers you a unified platform to align the sales and marketing teams for increased sales and better results. The integrated marketing tool helps your marketing teams to send/schedule HTML/plain text campaigns and pass on the quality leads to Sales team. Get the best ROI from every campaign you send using SalezShark’s marketing automation tools and enables to provide faster and more efficient support to your customers.

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Being an integral part of CRM, you get the real-time statistical data of your business analytics at a glance. Relevant and unique statistics are displayed in a visual and engaging form, with tailored-made reports. The dashboard offers real time updates of sales & marketing activities, and users can access it from different portals, providing larger accessibility.

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Analysis of sales facilitates the planning of more effective sales campaigns for the next time around. By analyzing the campaign history, marketers can see the analytics & reports at a glance & get predictions of every campaign. Such AI driven analysis help them to decide the effectiveness of future campaigns. SalezShark sales CRM India helps salespeople in finding opportunities in their database with any possibility of sales growth.

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Our Sales Forecasting tool allows you to set a benchmark to compare actual results by measuring the deals arranged by predicted closure next to deals you’ve already closed. It allows you to prioritize the right deal so there would be no unpleasant surprises at month’s end. Additionally, the SalezShark CRM solutions India helps to gather the required information to plan marketing campaigns and sales efforts in the future.

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By making the CRM software mobile friendly, SalezShark best CRM software in India fosters enhanced collaboration as it allows sales reps & marketers to access the portal and work at their convenient time and place. Create leads, make calls, set reminders, sync contacts or connect prospects with intelligent lead locator to manage time effectively.

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Integration with different applications can increase your productivity & significantly save a lot of time. From data entry to sales analysis, marketing automation to business intelligence, SalezShark CRM process integration facilitates a more unified view of your business. Therefore, the more seamless integrations your business can have, the more streamlined your tasks/projects will be.

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Why choose SalezShark as best CRM Software in India?

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  • Bulletproof Security

    Your information is in safe hands and completely secured through IP restrictions, single sign-on, identity & access management etc.
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  • Much more than a CRM

    SalezShark CRM India is developed to solve your sales & marketing challenges while allowing you to grow your revenue.
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  • Handhold Support

    SalezShark (CRM companies in India) handhold support ensures smooth onboarding and high end-user adoption with live tutorials/training /personalized demo.
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  • On Cloud

    SalezShark CRM software in India is hosted on the secure cloud where customers can assess their business data via the internet. It implies that your data is completely secure.

Use the best CRM Software in India for free

Start using the SalezShark best CRM in India that is free & customizable to your business needs.

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Customers are growing their businesses with us

SalezShark customers report*

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    +31%

    Sales Productivity

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    +26%

    Deals

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    +28%

    Sales Revenue

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    +38%

    Better Forecasting

Source: Internal Survey

SalezShark CRM pricing in India

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    Lead Generation

    Database Solution

    Leaderboard

    Multiple Currency support

    Team Report

    Customizable Dashboards

    Data Sharing Rules


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The concept of CRM tools in India has evolved to a large extent in India. It was mostly used by large enterprises till a couple of years back and had limited functionality, generally customer database related only. However, in recent years, this trend has changed and SMBs have started to take advantage of CRM as well. Also, CRM has become synonymous with the best CRM Software in India and all around the world. SalezShark is one of the ideal CRM software companies in India that has been managing many businesses efficiently.