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Customer engagement is an incredible element required for the success of your business as it foretells how successful sales you can make. Many brands all across the globe often overlook customer engagement which acts as a key to engaging past, present, and future customers with their brand. Customer engagement is driven by using various advanced technologies & sales automation software nowadays like “SalezShark Engage” which empowers & inspires various brands in elevating their customer engagement efforts to new heights.
SalezShark Sales automation software improves Customer Engagement
“SalezShark Engage” is powerful and intuitive sales automation software. It helps you automate and streamline manual business processes that help you to save time on routine administrative work and you can focus more on driving customer engagements. It not only keeps your customer data organized but also helps in delivering personalized experiences to your customers which improves engagements.
Get SalezShark sales automation CRM software
Lead Management
Manage and track all your leads under a unified platform of SalezShark by automating your lead management process involving lead capturing from multiple sources, getting consolidated & registered automatically in the system. Track & distribute leads automatically by scoring leads based on any filter or rule pre-set by you facilitating effective lead nurturing resulting in higher lead conversions.
Sales Forecasting
SalezShark Engage is powerful sales automation CRM software that offers you a feature to create strong sales funnel where you can keep your all leads organized based on interactions and the probability of turning them into customers. This feature not only eases the work of prioritizing the leads but also helps in forecasting sales accurately which helps senior management in making smarter and informed choices.
Inventory Management
Keep your inventory organized by associating it with the accounts. Any product or service offered by you to any contact can be easily tracked through the Inventory management feature. It helps you to keep various documents arranged and tracked associated with inventory like the price book, list of orders, invoices, and so on.
Quota Assignment
Set & assign sales target or sales quota with the quota assignment feature of SalezShark sales automation CRM software. It enables you to set and assign a sales target or sales quotas for a particular sales team or individual sales agent for a stipulated time period which can be a daily, monthly, or quarterly time period.
Activity & Task Management
Enhance customer engagement with your lead/ contact/ account/ opportunity by arranging tasks like email, chat, product demo, etc. Any task that is performed successfully is known as an activity performed that helps in tracking the interactions made with leads & also helps in boosting customer engagement & retention.
Opportunity & Sales Tracking
Make the most out of your leads by enhancing the sales and opportunity tracking. SalezShark sales automation software simplifies the tracking of opportunities by offering you an option to create a sales pipeline that helps you in knowing where the lead is in the sales pipeline and what are the chances of a particular lead converting into a paying customer.
Account & Contact Management
Improve the traceability of all contacts by streamlining them under specific accounts. An account is a company name under which you can have multiple contacts. This feature of creating an account by company name and creating multiple contacts under it helps you in tracking your interactions made with the company & various points of contact registered under that account.
Strengthen your sales efforts
with SalezShark CRM Integrations
Chat
SalezShark Engage integrates the chat process that helps you to address your customer queries instantly through chat and generate curiosity among them to know about your product and services. From the system directly you can chat with your customers and keep a track of chats for future reference.
SalezShark Engage integrates your email process that enables your team of sales and marketing executives to draft and run email marketing campaigns directly from the system and can engage with customers through rigorous follow-up emails. Hence it helps in building a personalized relationship with prospects and existing customers through email integration.
Lead Connector
SalezShark CRM for sales automation enables you to manage all your leads under a unified platform. It automates the process of lead capturing which connects the system to all social media portals, business landing pages, websites, etc. It captures all the leads coming from different business portals and registers them automatically into the system that saving a lot of time.
Telephony
SalezShark CRM for sales automation integrates your telephony application that eases the job of your sales and marketing agents to easy to make calls directly from the system and bridge the gap between phone and CRM. Here you can keep a track of call activities as all the calls dialed get automatically recorded in the system.
Third-Party Data Search
Get access to complete information of your leads coming from Gmail, Outlook, LinkedIn, etc. in a single click. SalezShark Engage integrates these 3rd party applications that help you in avoiding multiple sign-in to different portals. Hence, it helps you to search, identify & import relevant contacts easily from these 3rd party applications.
Leverage SalezShark CRM
Analytics and Dynamic Reporting
Dashboard
Leverage the power of SalezShark CRM analytics that offers you real-time based reports on various sales, marketing, and business activities in the form of a Dashboard. This feature of Dashboard is dynamic in nature that showcases real-time reports entailing business insights in the form of tables, charts & graphs. Hence, it offers you a bird’s eye view of various campaigns’ overall performance.
Leaderboard
A unique feature of SalezShark sales automation CRM software that motivates your sales agents by keeping a track of their performance and showcasing their performance results on the system. It brings transparency and increases the competitive spirit among your team of sales agents. It also helps senior managers to track the performance of the overall team and individual sales agents.
Standard & Custom Reports
These reports are very helpful for you at the time of presentations. In a few clicks, you can get these auto-generated reports entailing the real-time insights of business process performance that help in analyzing trends and identifying potential issues before they impact business growth.
Get SalezShark Relationship Intelligence
SalezShark Relationship Intelligence Software
Know what your prospects and existing customers want by gaining access to intelligent insights offering you their buying behavior and preferences information. By leveraging the power of the SalezShark Relationship intelligence platform you can easily get access to these intelligent insights on activities performed on different leads.
SalezShark Data Cloud (Relationship on Leads & Accounts)
Keep your data organized and stored safely on the SalezShark data cloud that is easy to access anytime from anywhere. You can also update your existing database from SalezShark Data Cloud contextual intelligence i.e. leads’ any extra information and the organization they belong to.
Social Intelligence on Leads & Accounts
Get a thorough understanding of all advanced and latest trends of your targeted businesses and your target audiences’ areas of interest that helps you to showcase your products and services as a solution to their needs. This social intelligence helps you in nurturing leads effectively and converting them quickly into customers.
Transform the way you sell
SalezShark revolutionized the sales game over a decade ago and has kept innovating as time marches on. From automation to complete transformations, SalezShark sets an example of modern selling!
Challenges faced by most businesses:
- - Lead generation
- - Lead conversion
Sales have changed because of:
- - Internet advancements
- - Consumers are becoming smarter
- - Quality and good experience with the product is expected
SalezShark's advanced tech arsenal creates powerful lead conversion with ML, AI & data analytics!
Lead generation
- - Integrated chat, telephony, and email processes that boost inbound lead generation.
- - Landing page with complete product information with a way to collect customer data.
Lead conversion:
- - Streamline the leads in a sales funnel.
- - Gives a pictorial view of lead status.
- - Easy lead tracking in one go
