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There are a few things that the best CRM software systems have in common. And even if don’t you give us the honor of serving your business by selecting SalezShark as your CRM provider, here’s what you should look for in any CRM you choose:
Of Course! SalezShark offers tons of integrations to be able to upload contacts not only from other CRMs and email marketing tools, but excel files, Gmail, even CSV. files.
We got you! We understand that you might have some specific requirements based on your business processes, industry, target demographic, etc. so we’ll assist you with product customization as well. Just get in touch with our development team and requesting a custom solution. Tell us what you need and we will create it for you!
Request a custom CRM solution.
Put simply, Customer Relationship Management (or CRM) is how a company keeps track of its network, and any software that helps companies do this is called, you guessed it, a CRM tool.
CRM tools help companies manage all their marketing, sales, and customer service activities from one or (in case of standalone products) a few centralized locations. This is further optimized by offering automation tools that remove tedious task management and lead tracking grunt work to allow companies to focus as much time as possible on building lasting customer relationships.
While not a necessity, research shows that over 90% of businesses with over 10 employees use CRM tools. However, beware as not all CRMs are created equal and they vary on a number of fronts from pricing and features to their complexity. We wrote an entire article about this on our blog, so feel free to read it.
One way to determine if your business could benefit from a CRM is to assess your customer relations strategy. Do you have a plan in place for keeping track of customer interactions and following up on leads? If not, a CRM can help you to develop and streamline such a process. In addition, if you find that you are regularly losing track of important customer information or forgetting to follow up on promising leads, a CRM can help to keep you organized and on track.
Ultimately, the decision of whether or not to get a CRM comes down to assessing the needs of your business. If you feel that your company could benefit from better customer relations management, organization, tracking, task management, and/or just a tool that helps manage all your sales and marketing efforts from one place, it may just be the right time to give a CRM a shot.