What is Social CRM?

Traditional V/S Social CRM

Social Media CRM Tool & Strategies

As we know customer engagement is a primary source of Social Customer
Relationship Management system, so based on that it applies the following
metrics to analyze the level of successful customer engagements

Difference between Social CRM & Social Media

The Power of Social CRM

Advantages of Social CRM

Social CRM is a personalized and unique way to connect with consumers
effectively. Incorporating social CRM as a central component of business can
create wonders and offers great advantages that are as follows