There are quite a few ways to win customers as you go along your sales journey but nothing beats being able to offer a great customer experience and eventually harness customer satisfaction.
To keep things simple, an ice cream seller is your man to learn the tricks from! His gestures do it all for you and you don’t even realize it but by the end of it, you’re completely hooked on to the delicious ice creams that he’s there to sell!
Let’s see how he manages to win your heart!
- Approachability Wins More Business: He wears a smile on his face, greets you warmly when you approach him and makes you believe that he’s there to sell his products only to you! But is that true? No, he’s only building such a persona so that you only approach him when you need an ice cream ever again.
The Right Attitude Wins More Business
2. Relationships Sell More: While the famous ice cream man has managed to get your attention, he has actually managed to build a relationship with you. For you, he’s someone who understands your needs and offers customizable solutions. You will go back to him every time you need another ice cream.
3. Listening Takes You a Long Way: This is where he turns customer experience to customer satisfaction. He understands your likes and choices before offering any suggestions to you. He lets you believe that your happiness is his ultimate life goal.
This was a classic situation that teaches us the very essence of selling. Never stop delighting your customers, they hold the key to your success!
Understand Your Customer Needs Better
This was a classic situation that teaches us the very essence of selling. Never stop delighting your customers, they hold the key to your success!
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